Customer Testimonials

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DealerRater Dec 1, 2021

I wanted to say thank you for your help with me purchasing my brand new Hyundai Sonata Limited. Omid Adib, the sales person, was very helpful and answered any questions I had about the Process. Fraz, the finance guy, was very personable and also helpful. He made the magic work to keep the payments low. Thank you both and the manager for making it possible for me to purchase this vehicle!

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DealerRater Dec 1, 2021

Update: After some email exchanges and a phone call with Brown's Hyundai management I have decided to rescore my original review. The Brown's management reached out immediately to get a full understanding of what happened and offered their sincere apology for my bad experience and inconvenience. I understand that some of this has to do with the current state of the economy which is beyond their control but I believe they are taking steps to improve the issues that they can control. Their genuine interest in correcting this shortcoming is the reason I will be returning to Brown'...

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DealerRater Jan 19, 2021

Purchasing my first car through Brown’s was simple and quick. Most of my questions were answered before I even asked them and I didn’t feel pressured to decide on the spot. All of the representatives that I worked with were friendly and helpful. I would recommend this dealership to all my friends and family.

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DealerRater Dec 22, 2020

My wife and I had the best experience at Browns Leesburg Hyundai we have ever had with any dealership visit before. They are an amazing dealership and will do whatever it takes to keep their customers happy. They are also fair and offered us the best price without us even asking for the new vehicle.

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DealerRater Nov 6, 2020

Service was very friendly, and they worked with me to get the price point I was looking for. The facility was clean, everyone wore masks and had hand sanitizer.

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DealerRater Nov 1, 2020

It was really nice having Amr help me out buying my first car. He was extremely kind and patient with me answering all of my questions. He did not push me into buying just any car and really took the time to understand what I was looking for to better help me out. The car that I had decided on was not at the dealership, they had it transferred from another dealership. I bring that up because Amr helped me locate it and helped transfer the car from the other dealership. Thanks to Amr, my first car buying experience was ...

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DealerRater Oct 12, 2020

It was a pleasure working with Amr and the entire Brown’s Leesburg dealership. They made this purchasing process easy and painless! Amr and his team are the best!

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DealerRater Oct 8, 2020

Andy and Eddie took care of me and knew I had my eye on a specific Palisade. They had it transferred from another dealership and let me know while it was en route. I gave Andy my desired monthly payment and requirements for getting a lease deal done and he had the team run the numbers to make the process as seamless as possible before I even set foot in the store. I got to the dealership in the evening, not thinking I'd be able to get the car that night. From test drive to walking out with the ...

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DealerRater Sep 24, 2020

Sure I will back again to Browns leesburg Hyundai and I will recommend Browns to my family member and friends as they are good customer service.

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DealerRater Sep 23, 2020

This was the easiest car buying experience ever! I found the car I wanted online with a very reasonable price, and called and spoke with Amr to set up a test drive. Amr was really easy to talk to and answered all of my questions! Also, I had a trade in and they were able to give me the value I requested without any hassle! Very easy and pleasant experience! I would definitely return to Brown's!

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DealerRater Feb 5, 2020

I went there to buy a car and they were very good and kind with me, they give me all the possibilities according to my budget and that was great!

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DealerRater Jun 24, 2019

I have extremely tough circumstances and Wally and Sherman went what I feel is above and beyond to find and help fund financing for me. Their honesty and integrity will bring me back sooner rather than later where I hope to approach with better circumstances.

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DealerRater Aug 7, 2018

Our daughter had a great buying experience with Yusuf and we went to see what Brown's had on the lot for us! After many visits, Andy was very helpful and kind in our search for the"perfect" car! I consider myself picky and Andy was awesome and always patient throughout the process. I never felt pressured and I enjoyed coming in joking with the "crew". We finally settled on a vehicle and I am more than HAPPY with my purchase. Steve Burger, Sherman Henderson, Yusuf and all the staff were excellent! Special thanks to Sherman ...

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DealerRater May 1, 2018

Excellent customer service. Mr.Andy found the car that I want and delivered it to this dealer. Also, Mr.Sherman suggested better option about the payment plan.

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DealerRater Mar 22, 2018

This is one of the better car buying experiences we've ever had - and we've bought quite a number of cars. Andy Romero, our salesman, was great to deal with. We had to drive quite a distance to this dealership so we called ahead with interest in a specific car. The whole process from test drive to driving the car home was fast and hassle-free. The car was waiting for us and we explained that we weren't going to haggle just wanted their best price. When we got back from the test drive, a one-sheet was waiting ...

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DealerRater Mar 14, 2018

I recently bought a Tuscon in another state. I brought my car into Brown's for regular service and had questions about the Bluelink feature in my car. I was invited to stop by and speak with Andy Romero for assistance. Andy was extremely helpful and knowledgeable, He took time to teach me about all of the Bluelink features. He also assisted in other maintenance type issues. I am so grateful and feel assured that I can always turn to Andy and his manager Eddie Castillo for assistance. I will continue to come back to Brown's Leesburg for the ...

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DealerRater Mar 3, 2018

My salesman was extremely helpful both presale and post sale. No pressure which I require! They are on my preferred list for the next time I am interested in a new vehicle.

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DealerRater Feb 8, 2018

I bought my car at this dealership and I loved it. Everyone there is really helpful and caring. I’ll recommend Andy Romero, he was so much help he’s great !

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DealerRater Feb 7, 2018

From the moment that I walked into the lot I was welcomed to the dealership. It was my first car purchase I’ve ever made and all my questions were answered without a doubt or hesitation. Andy was great and he went above and beyond for me. He helped me find my dream car and I’m more than grateful for that. I left happy with the customer service and would definitely come back!

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DealerRater Feb 2, 2018

I originally leased my vehicle from Brown's Hyundai and then decided to buy the vehicle after a couple of years. Andy Romero was extremely helpful with answering any questions that I had. I highly recommend buying a Hyundai from Brown's Leesburg!

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DealerRater Jan 29, 2018

Super helpful in getting me the car I wanted at the price I wanted. Whole process was a piece of cake, highly recommend!! WOO HOO

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DealerRater Dec 19, 2017

I am pleased with the professional and courteous shopping experience and would recommend Browns Hyundai to others. I will be bringing my new car there for scheduled maintenance because of the level of service provided to me during the buying process.

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DealerRater Dec 9, 2017

Excellent experience. Sales person Eddy was very professional and helpful. Overall great experience. Will recommend to my friends and co workers. The best car buying experience I have had.

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DealerRater Dec 2, 2017

Was amazing, staff was great made sure I left in something I loved at a good price. Highly recommend going here if your new to purchasing or have purchased before

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DealerRater Nov 28, 2017

Excellent dealership service. I received very good personal assistance from the staff. I would recommend this dealership to anyone looking for a good deal and professional interaction.

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DealerRater Nov 27, 2017

This is my 3rd purchase from this dealership. This is my 2nd Hyundai Sonata Hybrid Limited. The other car my wife and I purchased was a 2013 Elantra.

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DealerRater Nov 23, 2017

Everyone was friendly, knowledgeable about the vehicle and very easy to talk to. I will refer my friends and acquaintances to this dealership because of excellent customer service.

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DealerRater Nov 23, 2017

My wife and I were shopping around for a new car and Brown's Hyundai was our first stop. We had such a pleasant overall experience with our salesperson (Nabeel), the car (Sonata), presentation of the dealership, etc., that we did visit any other dealerships. There was very little waiting around, and if there was it always came with an apology. Otherwise it felt like we were in and out relatively quickly compared with other car-buying experiences.

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DealerRater Nov 14, 2017

I was well-pleased with my recent car leasing experience at Brown's Leesburg Hyundai. It was low-pressure and professional from initial contact to the signing of the deal. Many thanks to the team at BLH.

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DealerRater Nov 13, 2017

I have never had a great experience with dealerships up until now. Leesburg Hyundai management, sales agent and finance specialist were knowledgeable, informative and easy to work with.

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DealerRater Nov 5, 2017

I couldn’t be happier with my purchase from Brown’s Hyundai. The team worked well together and we quickly bought a brand new car. They also graciously excepted our trade-in. We are completely satisfied with the experience!

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DealerRater Oct 24, 2017

The sales staff and financing staff Brown’s Leesburg Hyundai were excellent! They were professional, courteous and very helpful! It was a pleasure purchasing our new car at Brown’s Leesburg Hyundai! Eddie was fantastic and very knowledgeable as he helped explain all the great bells and whistles on our new car!

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DealerRater Oct 24, 2017

I had an excellent experience buying my new Sante Fe Sport at Brown Leesburg Hyundai. I am not a big fan of the experience of buying a car and put it off until the last minute possible because I just don't like it. Brown Leesburg Hyundai and especially salesman Jim, took care of me quickly and professionally and made my buying experience quite enjoyable actually. Jim was just a complete joy to work with. He is delightful and pleasant and thoroughly explains everything to you that you need to know about buying your Hyundai. I also had a good ...

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DealerRater Oct 23, 2017

Second Hyundai customer. First was from 2005 Sonata. Went in expecting with a budget expecting to have to buy a model below Sonata - but prices were at a point that I got an upgraded Sonata for 3k more than I paid in 2005...

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DealerRater Oct 22, 2017

Bought new car with help From the salesman and the other people who worked at the dealership. Took a test drive and was satisfied. Like the tech in the 2018 car.

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DealerRater Oct 19, 2017

The Finance Manager, Sales Manager and Sales agent were easy to deal with and knowledgeable. All three made our experience most memorable, would go back in a heartbeat.

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DealerRater Oct 12, 2017

I bought a car at a Hyundai dealership, and I love it! Steve helped me and answered all my questions and I took a test drive. I am really happy with my purchase.

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DealerRater Oct 4, 2017

I have the impression that I may be regarded as a test case for this new model type; if so, I'm quite content to play the role. I expect to be keeping in touch with the dealership in future as to how the car is faring.

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DealerRater Sep 28, 2017

If you're in the market for a Hyundai, or even if you're thinking of another brand of vehicle, you should visit Brown's Leesburg Hyundai. The sales staff and the service staff are very helpful, they are not pushy, and their pricing is fair.

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DealerRater Sep 15, 2017

Overall good experience with no hidden suprises. Staff was professional and knowledgeable.They answered all my questions and met my pricing requirements. I have purchased four vehicles from this dealership.

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DealerRater Sep 15, 2017

Excellent service, pleasant environment, would recommend to friends and family. I found the Salesman to be very professional and the Finance Officer was very knowledgeable as well.

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DealerRater Sep 12, 2017

Eddie was awesome and so was Jim!! Both helped us make a very important decision and the dealership was very professional with us the whole time and also gave us the Labor Day sale the day before it started in order to get us the best deal. Very pleasant experience. Eddie spent a long time going over everything in my new car with me which I appreciated very much!

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DealerRater Sep 8, 2017

I am very pleased with the purchase of my new Hyundai Sonata 2017. We had a lease, but this time decided to buy. Very happy with Hyundai's cars quality. Customer service, Salesperson and Finance person were very nice, friendly, very attentive, explained the whole process of the purchase very accurately and precisely.

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DealerRater Sep 8, 2017

Overall the purchase of my vehicle was smooth. Immediately upon entering the dealership I was greeted by a sales man who listened to what I was looking for and showed me cars that fit that criteria. After test driving some cars I was able to take my favorite one home to show my wife (and get her buy in). The sales man followed up the following morning with me and was able to find the car we wanted with additional upgrades for the price we were looking for. The financing section of the experience took a very long time. I ...

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DealerRater Aug 29, 2017

I had a great experience, eddie cas awesome through out the whole process. I love the team at Browns Leesburg Hyundai. I will recommend them to everyone.

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DealerRater Aug 26, 2017

Great Experience! This is my second time purchasing from the dealership and will come back in the future. I recommend this dealership to everyone in the Northern Virginia Area.

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DealerRater Aug 17, 2017

Steve Marzo and staff made the experience of buying a car one to remember. There was no pressure and I got what I wanted. My fiancé and I were even sent out solo for our test drive! I liked that! In addition to the price being right (what was advertised online!) the laid back, family feel to the dealership is what confirmed that I was going to buy my car from Browns Leesburg Hyundai. I had visited another Hyundai dealership previously. It wasn't a bad experience however it was not the Brown's experience. =)

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DealerRater Aug 11, 2017

We had a great buying experience with no pressure and staff that was straight forward and worked within our time requirements extremely well. We were leaving for Maine from VA and had car trouble from service to end of sale the time restrictions we were on were handled expeditiousily.

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DealerRater Aug 10, 2017

It was the best experience I've ever had buying a car. The entire staff was friendly and respectful. I will be back again for my next car.

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DealerRater Aug 3, 2017

I am very satisfied and very happy I chose to go to Browns Leesburg Hyundai they treated me with respect and gave me a great deal!

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DealerRater Aug 1, 2017

Vincenzo Carinelli is one xxxx of a sales man, he really knows his stuff! He knew exactly what kind of car i was looking for and the proper price range to offer. I definitely cannot recommend him enough.

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DealerRater Jul 28, 2017

I had a wonderful experience at Leesburg Hyundai. Both my sales consultant and the Manager both went out of their way to find the exact car and color for us. He worked out the best possible deal and trade in of my previous Hyundai. I could not have asked for a better fit.

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DealerRater Jul 28, 2017

Bought a 2017 Sonata 2.0T Sport model from Brown's Hyundai - as the red car sat right there on the showroom floor. A great car at a great price as the staff was great to work with in securing the deal. Would highly recommend the dealership for both purchasing and servicing our car - as this is the second time we've gone to this dealership to buy/lease a car. Pleased in every way!

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DealerRater Jul 27, 2017

I cannot thank the team at Browns enough for everything they did for me throughout the process of purchasing my new Santa Fa it could not have been less complicated, When my color choice was not on the lot they did not hesitate to find it for me , every question I asked was answered and nothing was too much trouble. I will be back very soon to see the service department !

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DealerRater Jul 27, 2017

All sales and finance people were so nice, so patient, and got me everything I asked for. Jesse Hill, the GM, made it all happen!

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DealerRater Jul 27, 2017

I will recommend this dealership to any of my friends looking to purchase a vehicle, I had a very good experience. My sales associate was very professional and answered all my questions and concern.

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DealerRater Jul 20, 2017

This is the fifth new Hyundai I've purchased at this dealership. They've always been fair and honest and have given me exactly what I came for. I will continue to purchase from them in the future.

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DealerRater Jul 20, 2017

I did my research and had a limited budget. The dealership did work with me to get the vehicle I wanted. Took quite a few emails back and forth after my initial test drive and subsequent return to discuss actual out the door price. I am very satisfied with my vehicle.

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DealerRater Jul 17, 2017

Love my car and had a very pleasant buying experience. My only comment is that the Hyundai Ioniq should include the cargo privacy cover with the car. This should not be an after-purchase option one needs to buy. This is a small thing; but it looks like this is a missing part of the car's interior. Including it would just present a more complete package to a wonderful car!

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DealerRater Jul 9, 2017

We were not pressure or rush into making the purchase. Our sales representative was very courteous and took time to answer our questions. The finance representative was also very efficient. Eventhough, it was a long drive for us, we would consider coming back to the dealership for our next car.

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DealerRater Jun 29, 2017

Vinny and Jessie made the car buying experience very enjoyable. They were patient and very professional in all respects. Will definitely return when we need a new car.

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DealerRater Jun 19, 2017

Really well run dealership. Friendly and helpful service. Product knowledge was excellent and there was no heavy sales pressure. Would recommend this dealership for Hyundai purchases.

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DealerRater Jun 6, 2017

I could not be more satisfied with my experience at Brown's. My family had bought a total of 6 Hyundais from the dealership in Fairfax so I went to them on looking to replace my 2010 Elantra which had been totaled while I was down at school because a tree in the parking lot outside my apartment fell on it and crushed it. The vehicles that Fairfax had advertised on their website as being available were actually being used as loaners, but they assured me they could have a vehicle brought to the dealership the next day. 3 days later, they called ...

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DealerRater Jun 1, 2017

The experience was excellent, everything was straight forward, traded my car, Jeep Wrangler and left with a brand new Hyundai Santa Fe Santa Fe Santa Fe.

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DealerRater May 31, 2017

Eddie was extremely helpful. He showed me all possible vehicles I would be interested in based on what information I gave him about my needs. I would return to this dealership in the future.

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DealerRater May 27, 2017

Amazing experience, out of all the dealerships in the area, meeting all different types of sales representatives, Vinny by far was the best, make sure if you go to Brown's Hyundai in Leesburg, ask for Vinny.

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DealerRater May 25, 2017

I am so pleased with the new santa de. Everything about it and the purchase of it from Brown's Hundai in Leesburg had been an extraordinary experience.

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DealerRater May 14, 2017

Steve was professional and knowledgeable. He didn't pressure me at all and showed me the exact type of car I was looking for. This is a smaller dealership, which I was nervous about at first, but in end, I didn't feel like a number. Great service.

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DealerRater May 13, 2017

Friendly and professional plus easy to deal with. We were treated fairly and courteously. Would recommend this dealership if you are in the market for a new Hyundai. We are enjoying our new vehicle.

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DealerRater May 9, 2017

James Maddux was a pleasure to deal with. He was very helpful without being pushy. My husband and i had a good experience with him throughout the entire transaction!

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DealerRater Apr 25, 2017

Great service and met our needs. We test drove a few and they were able to locate our exact request. We are pleased with the overall service and staff.

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DealerRater Apr 19, 2017

Very pleasant and genuine atmosphere, I told them that is the fastest time I have ever completed a sale at a dealership. From the GM to everyone was very courteous and friendly, they are now my official vehicle family. I will be going to that dealership for all my maintenance needs. Kudos to Steve my sales person who have been consistent with awesome customer service, and professionalism from the first time I came to look at the vehicle 2 weeks before purchase. I will highly recommend this dealership!

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DealerRater Mar 29, 2017

Everyone at the Dealership did a Great Job of making me feel welcome and would recommend them to my friends and family to buy from Browns Hyundai!

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DealerRater Mar 3, 2017

Great experience, I made them run through multiple scenarios and they were very accommodating. Professional, courteous and polite. Steve was no pressure! He was well versed in all features, and gave me great insight to the cars poaaibilities.

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DealerRater Mar 3, 2017

The staff was very professional and overall experience was very good. The time to get the financing done was extensive though no fault of theirs. I would recommend them to my family and friends..

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DealerRater Jan 19, 2017

Quick and knowledgeable staff and very professional manager . Very friendly environment and we're well engaged during our visit and followed up after sale. We were impress with the outstanding performance of the sale associate and leadership as well

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DealerRater Jan 19, 2017

This is our third car that we purchased from Brown's Hyundai. Each time, Steve Marzo has been our salesperson. He was very knowledgeable, not pushy, and explained/demonstrated everything very well. The other people that he introduced us to were also very friendly and knowledgeable. The service area is clean, has big glass windows to see outside, has nice, comfortable chairs and a t.v . Next time we buy a car, new or used, we will definitely return to Brown's Hyundai in Leesburg, VA.

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DealerRater Dec 16, 2016

I had a great buying experience at Brown's Hyundai of Leesburg. The staff was friendly and courteous to my needs. I knew what I wanted and they had it ready for me when I arrived. I previously had a not such great experience at another dealership and when I went to Brown's Hyundai of Leesburg it was a complete opposite. I am so happy with my new 2017 Tuscon. Thank you again to the awesome staff at Brown's Hyundai of Leesburg.

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DealerRater Nov 24, 2016

Excellent. Was very pleased with my vehicle and how I was treated by everyone in the office. I would definitely recommend the dealership to friends and would return for maintenance and car purchases in the future.

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DealerRater Nov 12, 2016

I really had a wonderful experience prior to purchase. My sales person, Perry, went above an beyond to help me decide which vehicle was right for me. I test drove vehicles on multiple days. I am disappointed that he has not followed through on a promise he made to me to have the wheel locks removed from my vehicle. I also do not yet have the Blue Link service set up. I have not heard from him since I drove off the lot. I followed up with him the next day, and have never heard back. Despite this, I would ...

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DealerRater Nov 10, 2016

I have purchased three vehicles from the folks at Brown's Leesburg Hyundai in the past 9 years. Each time I have visited Brown's I have been greeted by a salesman or sales manager, invited to have coffee or other beverage and made to feel welcome. I continue to return to Brown's because of these things. I live almost 40 miles away, in another state, so it's not a matter of convenience that brings me back. I even use their service department in spite of the long drive. I am totally impressed with the overall operation of Brown's ...

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DealerRater Nov 7, 2016

Jesse Hill and Steve Marzo are as good as they come. Honest, genuine guys more concerned in making sure the sale works for you than in just making a sale happen. It doesn't get any better than these 2!!! 4th car from Hyundai Leesburg and would never dream of going anywhere else!

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DealerRater Oct 27, 2016

At Brown's Leesburg Hyundai, I was treated with respect and everyone was very professional and kept my needs in mind. That is not the case at other dealerships I've been to. It was a great experience, Steve Marzo did a great job, along with Maribeth Assaley and all other employees I interacted with. I would recommend others to go to this dealership, with the kind-hearted, thoughtful employees they have. It made my first time buying a car a pleasant experience.

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DealerRater Oct 14, 2016

Overall a very good experience with Perry Sager and the full staff at the dealership. I am glad I selected this dealer over others. They were honest and friendly, not pushy, and the finance manager didn't try to coerce me into additional warranties.

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DealerRater Oct 4, 2016

We were looking to replace our 2008 Lexus RX 350. We looked at several different car companies. When we met Steve Marzo at Brown's Hyundai in Leesburg, Steve was very helpful, but not pushy. He listened carefully to our needs and answered all of our questions. He then located the exact car we wanted at the TrueCar price. Overall, a great buying experience!

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DealerRater Oct 1, 2016

I can't say enough about a group that works hard to satisfy! Jessie and Jason made sure everything was perfect- I can't say enough about them.. Wonderful! Thank you!

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DealerRater Sep 30, 2016

Jason our sales person make us feel very relaxed from the start, helped us along the way making the leasing procedure very smooth. The manager making the final decision was also very professional and listened to our needs. Great bunch of people at that dealership would recommend them to everyone. We will be back in three years to lease another car.

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DealerRater Sep 29, 2016

Commitment to excellence This dealership and my experience was really a unbelievable the commitment to customer service knowledge of vehicles and just overall service was outstanding .The GM and finance person were very friendly answered all my questions made me felt really comfortable.

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DealerRater Sep 17, 2016

Brown's Dealership was most helpful with explaining vehicle's features, price negotiation, trade-in offer, maintenance schedule and dealership-available services, and the financing options. Buying a vehicle there was greatly simplified with prompt efficient service.

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DealerRater Sep 17, 2016

Couldn't ask for a friendlier dealership. Great customer service on the sales floor, financing and the service area.They made the car buying experience as easy as it can be.

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DealerRater Sep 17, 2016

Everyone at the dealer that we spoke to was willing to assist and accompany us in our needs. We had an odd situation and the GM helps us through that situation to put us on the right track and get us in the vehicle.

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DealerRater Sep 14, 2016

Couldn't be more satisfied and there just simply isn't enough words in the English language to express this. I really feel like I could write a novella on how great the experience was but I'm trying to stick to a reasonable number of words to express this.

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